IEEE 1394 (FireWire) troubleshooting

Troubleshooting IEEE 1394 (FireWire) cameras:

  • Download the latest version of the Technical Manual for your camera and the 1394 Installation Guide:
  • Before connecting the 1394 or I/O interface, shut down the PC. Do not hot-plug the camera (see Technical Manual).
  • Make sure that the lens isn’t covered and the aperture is open.
  • Select the appropriate video mode. For full resolution and maximum fps, use F7M0.
  • Set timebase and shutter values that support the target frame rate.
  • If you use a laptop, power the 1394 FireWire bus with a 12 V adapter.
  • Check if the driver of the 1394 adapter card matches the intended software.
  • Use a high-quality 1394 adapter card as recommended by AVT.
  • Try out an alternative 1394 cable or, if available, adapter card.
  • Pike/Stingray/Guppy Pro: Use locking cables on the camera and the adapter card
  • With color cameras, enable debayering (color interpolation) in the software.
  • To enable triggering of cameras, connect both the input and the ground pins properly.
  • Windows XP and Vista: Avoid using the Microsoft driver, since it limits the speed to S400. Use AVT SKDs that include a suitable driver (Vimba or FirePackage) or the AVT 1394 BusDriverPackage.

Troubleshooting license errors:

Troubleshooting corrupted images and power saving issues: